What is Cyberlogic e-Tourism Operations system?

An Integrated Business – Operations Management Software for Travel Agencies & Tourism Enterprises.

This system is an innovative, next-generation system for automating Operations, providing a set of functions summarized below:

• Contracts Management Net – Sales (accommodation, transfers, excursions, cruises, car rentals, handling, etc.) and price catalogs (Tariffs), with markets, markups and special offers – discounts
  

• Availability Management (Allotment, Guarantee, etc.) with room plan monitoring

• Reservations Management  (Reservation Files, Packages, History/Changes, Financial Information, Performance Analysis, Reports – Statistics, etc.), with optimized Booking Engine to automatically calculate prices, availability monitoring & updating and automatic Voucher issuing & sending

• Transfers Management (Group Areas - PickUp Points, Suppliers, Cars, Drivers, Escorts, Itineraries, Costs, Trasfers Calendar, etc), with automatic & manual issuing of transfer orders and cost monitoring

• Tours & Cruises Management (Area Grouping – PickUp Points, Suppliers – Organizers, Vendors, Ticket Administration & Monitoring, Price Catalogs, Sales – Vouchers, Transfer Orders, Reports, etc.), with automatic stock monitoring & price/commission calculation (clearance) and full financial & statistical analysis

• Invoicing (Invoice Management, Pro-Forma, Automated Issuing & Sending of Invoices, Printouts – Lists, etc.), with automatic Issuing & Sending of Pro-Forma – Invoices based on criteria

• Cost Control (Financial cost control of all services, monitoring of supplier invoices, direct intervention in prices – records, lock – finalization of transactions – records after control, automatic updating of financial accounting, Reports, etc.)

• Financial Accounting fully linked with the above subsystems

• Online Interface/connection with e-Tourism Suite  for subsequent Online Distribution & Marketing of tourism services through the Internet, to retail customers (B2C - Business to Consumer) and wholesale customers (B2B - Business to Business)

Specialized, Reliable & Scalable Solution

e-Tourism Operations supports a complete set of tourist/travel services, being a specialized and reliable solution for managing travel agencies, as it has been designed to fully cover the administrative needs of a modern travel agency.

The application of e-Tourism Operations also provides the option for an Online interfacing – connection with Cyberlogic e-Tourism Suite, for subsequent electronic distribution & marketing of tourism services through the Internet to retail customers (B2C) and collaborating agents (B2B).

Next Section: e-Tourism Operations Modules